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Service where you need it… our unique partner network

Operating in some markets around the world can be complex. Having an understanding of the local culture, languages and conditions in which you do business can help overcome some of the complexity. Our partners, coupled with technology, help to simplify the complex and deliver great service wherever you need it.

Meet Aileen:
Through her 21 years of leadership, Ms. Aileen C. Clemente, President and Chairman of Rajah Travel Corporation (Philippines), has grown the business from a regular bricks and mortar travel agency into a travel corporation with expanded services and reach. Expansion into services including Meetings & Events, Tourism Site Management, and the Tourism Knowledge Center.


Aileen is an award-winning, active participant in local travel and tourism.

  • Global Peace Awards for Empowered Women in Tourism organized by the International Institute for Peace through Tourism India in partnership with the UNWTO received in 2016. 
  • President of: 
    • ASEAN Tourism Association (ASEANTA) 
    • Philippine Travel Agencies Association (PTAA) 
    • Philippine IATA Agents Travel Association (PIATA) 
    • IATA Agency Programme Joint Council (APJC). 
  • Membership of the Commission on Higher Education Technical Committee for Hotel and Tourism Management which works closely with the tri-focal education system in the development of the HRM and Tourism courses curriculum.
  • Consultant with TwoEco, Inc. to the Philippine Department of Tourism in the research and crafting of the Philippine Tourism Human Capital Development Plan for 2021-2025.

Aileen holds a double BSc in Business Management and Economics from St. Mary’s College in Moraga, California. Being the second generation of one of the tourism pioneers, she brings a wealth of experience.


Consistent service

We're aiming to offer a great experience to you and your traveling employees through our extended network and universal availability of core products and services.

  • Use of myCWT web and mobile*
  • Hold a single traveler profile 
  • Get real-time data feeds for safety and security 
  • Access more reporting with real-time pre-ticket data
  • Send travel program messages to your employees 
  • Get feedback with the traveler survey 
  • Provide relevant pre-departure information
  • Share traveler alerts
  • Use a single global service level agreement.

* itinerary management module

Increase your online adoption. 92% of all transactions with our partners could be booked online *

*Based on 2019 transactions, subject to your mix of business.


Worldwide presence

We and our strategically selected network of CWT service providers deliver a high-quality, consistent travel experience with greater visibility to your overall travel spend. Our extended network supports:

  • Simplifying your employee experience with a single traveler profile. Using our profile tool, your employees manage only one profile.
  • Giving full visibility of your spend with real-time pre-ticket reporting.
  • Reducing the cost of your program with a global online booking capability.  

We have you and your employees covered. Click through to ‘Countries' to discover our worldwide presence.



Innovating with our partners

Based on customer and traveler needs and our continuous improvement approach, we work to:

  • Minimize the risk of local disruptions to service such as power loss and unreliable telecoms. Our African centralized service center provides a single hub for clients with businesses spanning multiple African Countries. It also enables universal access to content, much harder to achieve if services is provided by a network of smaller agencies.
  • Give access to a broad selection of hotels and competitive rates with our RoomIt hotel solution in all markets.   

Shared values

Be assured of our commitment to great service through our shared values. Our partners adopt our core values, standard Code of Conduct, Ethics policy, Data Privacy Standards and Responsible Business approach. The result of our approach and collective values means our partners are more than just a third party. They are an extension of CWT.


Get to know our Philippines partner

Rajah Travel Corporation believes in the importance of education, data and information. After all, knowledge is power – and this applies to our corporate clients as well. Through the Program Management team, CWT works with clients to shape a travel program suitable to their needs. Roadshows for Travel Managers & Travel Arrangers help better understand the travel industry to educate and inform. Data dashboards and regular program reviews between the CWT team and our clients allow us to understand traveler behavior and agree on action items leading to better results such as maximizing savings and consolidating and leveraging travel spend to get better contracts with suppliers.

CWT Philippines

Contact Us

Find out how we can meet your program needs with our global, extended network.