Barrier-free and equal access for travelers with visible and non-visible disabilities
Talk to us about how we can enhance your travel program with special assistance
Universal service for all customers
Speciality Service support includes booking airport wheelchair assistance, multi-sensory rooms and service animal relief
Available to all customers regardless of the size of your program
Highly skilled counselors specially trained through CWT’s bespoke Special Assistance training program
Dedicated email and phone service direct to the Special Assistance team – Messaging channel planned for future expansion
Traveler profile tool adapted to capture special assistance requirements, avoiding the need to request each time you book a trip
Digital repository exclusive to our counselors. Providing accessibility information for a wide range of suppliers, including hotel chains, airlines, airports, and ground transport providers
Accessible requirements verified with suppliers 48 hours before departure
Latest insights
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Risk Management
Meet your legal and ethical obligations and reduce risk for your company.
Special Assistance
Barrier-free and equal access for travelers with disabilities.
VIP
Personalized service for senior executives and top-tier travelers.
Relocation
Assist travelers moving to a new location for work or in an emergency.
Sustainability
Achieve sustainability goals, while maintaining the value of travel.
Success stories
We found in CWT a partner with whom we transformed the travel category at Mercado Libre.”
Santiago Perrone – Procurement Senior Manager | Mercado Libre