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Give your employees a convenient way to connect with CWT, 24/7

Our messaging service gives your travelers a fast, easy way to connect with CWT to manage their travel 24/7. Familiar chat-style messaging combines digital practicality with a human touch.

Available on the myCWT website and app, Microsoft Teams, Workplace from Meta, WhatsApp and Slack, employees can quickly begin sending travel-related messages to a CWT counselor with one tap.

Advanced automation with GenAI icon

Advanced automation
with GenAI
Our GenAI-enabled virtual assistant reduces response times and seamlessly hands over to travel counselors for complex needs.

Enhances convenience icon

Enhances
convenience
Your employees can send and reply to messages on their schedule with our 24/7 service using the myCWT website, app or an approved third-party messaging tool.

Saves time, increases productivity icon

Saves time,
increases productivity
Automate messages that enrich your travelers’ experiences, giving them timely information that’s customizable to your company’s culture and style.

Increases engagement, 
satisfaction and compliance icon

Increases engagement,
satisfaction and compliance

Using the myCWT website, app, or third party messaging tools like Whatapp Facebook and Slack your employees can reach a CWT counselor 24/7.

Explore our other business travel technology

Traveler profile

Traveler profile
Deliver a real time, consistent, personalized and secure experience to travelers across every booking

Payments

Payments
A central payment process for travelers to easily pay for hotels and low-cost carriers with increased security, reconciliation and traveler compliance.

Messaging

Messaging
Using the myCWT website, app, or third party messaging tools like Whatapp Facebook and Slack your employees can reach a CWT counselor 24/7.

Program messenger

Program messenger
Automate messages that enrich your travelers’ experiences, giving them timely information that’s customizable to your company’s culture and style.

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