Global consistency, personalization, and security, built into every booking
Talk to us about how we can digital adoption can enhance your business travel program
Deliver personalized booking experiences. CWT’s machine learning capabilities assist in compliant, traveler-specific options across all channels. Travelers receive tailored content that reflects their preferences and aligns with your policy—enhancing satisfaction and driving program value.
Unlock savings through price intelligence. CWT’s predictive technology monitors price fluctuations from booking to departure, identifying savings opportunities without disrupting the traveler experience. Even mature programs benefit from behind-the-scenes automation that stretches travel budgets further.
Enable responsive traveler support. CWT’s virtual assistants and counselor desktops use real-time data to understand traveler intent and deliver fast, personalized service. This ensures your employees receive timely, relevant recommendations and support throughout their journey.
Guide decisions with intelligent rate display. CWT’s intelligent display technology aligns traveler preferences with program goals, surfacing the most relevant, bookable options at the best available rates—balancing individual needs with enterprise priorities.
Advance innovation with GenAI. CWT’s generative AI capabilities automate support, translate languages, and deliver proactive trip recommendations. Travelers benefit from guided journeys and contextual messaging that simplify every step of the travel experience
Latest insights
Explore our other business travel technology
Traveler profile
Deliver a real time, consistent, personalized and secure experience to travelers across every booking
Payments
A central payment process for travelers to easily pay for hotels and low-cost carriers with increased security, reconciliation and traveler compliance.
Messaging
Using the myCWT website, app, or third party messaging tools like Whatapp Facebook and Slack your employees can reach a CWT counselor 24/7.
Program messenger
Automate messages that enrich your travelers’ experiences, giving them timely information that’s customizable to your company’s culture and style.
Success stories
CWT’s product innovations, deep knowledge of mobility travel, strong sustainability solutions, along with service excellence and flexible business models are some of the reasons why we entrust CWT with our global travel program.”
Ryan T. Agee | VP of Open Innovation | Altair Global