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Implementation of preferred supplier program

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Brief

  • Recommended expanding preferred supplier strategy from transient-only to ensure large global healthcare client maximizes cost savings and contracting efficiencies for all travel
  • Developed competitive proprietary RFP, in partnership with client, to focus on targeted M&E pain points and priorities
  • Critical success factors:
    • Pre-negotiated terms and conditions
    • Speed to contract
    • Competitive discounts and savings

Solution

  • After approximately one year of negotiations, 3 suppliers selected for 2-year agreements based on offer and portfolio variety
  • Deployed thoughtful supplier management to ensure client’s position protected
  • Provide ongoing reporting of results through bi-annual supplier meetings and client Quarterly Business Reviews
  • Develop stakeholder engagement through training and quarterly preferred supplier showcases on topics chosen by suppliers, including new openings, initiatives, etc.