Minneapolis, 26 August 2025: CWT today announced the renewal of its contract to provide corporate travel management services to Thales, a global technology leader for the Defense, Aerospace and Cyber & Digital sectors.
A CWT client since 2001, Thales has steadily expanded its collaboration with the travel management company over the years. Today, CWT supports the Thales Group’s travel program in 50 countries worldwide.
The extension reflects a shared commitment to innovation and operational excellence. For example, over the course of the partnership, CWT has continually enhanced its offerings with AI-enabled capabilities, including its messaging (chat) service, price optimization solutions, and “Intelligent Display” hotel recommendation engine—helping Thales unlock greater traveler satisfaction, cost efficiencies, and sustainability insights across their program.
“In a sector experiencing rapid transformations, we are delighted to renew our confidence in CWT for the next five years,” said Margaux Grignard, Travel Category Manager – Procurement, Thales. “This partnership is fully in line with our strategy for 2030, driven by our growth and ambitious projects, both operational and technological, particularly around artificial intelligence. Together, we are tackling day-to-day challenges to improve our travelers’ experience, ensure their safety, and accelerate our transition to a more responsible form of mobility, in line with our CSR commitments.”
“This renewal is a testament to the strength and depth of our partnership with Thales, built on mutual trust, shared values, and a strong commitment to innovation and sustainability,” said Greg Harkins, Global Lead, Defense and Government Customers, CWT. “We’re proud to continue supporting Thales’ evolving needs as they pursue their ambitious strategy, and we look forward to delivering further value through our global reach, technology solutions, and traveler-centric approach.”
CWT has deep experience supporting the business travel needs of industries where security, agility, and innovation are critical. Its global scale, specialized expertise, and data-driven solutions have made it a trusted travel partner for organizations in technology, defense, and other critical sectors.
Notes to Editors
CWT is a leading global partner in business travel, meetings, and events. Operating across six continents, we deliver sustainable, tailored solutions that help organizations connect, engage, and thrive in an evolving world. Our myCWT platform integrates advanced technology with human expertise to simplify travel and enhance traveler and attendee experiences. Extensive global coverage, seamless data integration, AI-driven analytics, and carbon-conscious travel tools enable businesses to optimize their travel and meetings programs while delivering measurable value.
With 150 years of industry experience and a deep commitment to partnership, CWT collaborates with clients to shape the future of business travel and events, making them more efficient, responsible, and impactful.