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Traveller Engagement Solutions



Why RoomIt by CWT?

On average, 40% of business travellers book hotels outside of their corporate travel program. That means 40% less negotiation power, 40% of your bookings or spend you can’t track, and 40% of your travellers you may have trouble locating in the event of a crisis or emergency. You need to encourage your employees to make in-policy bookings and reward them for their choices to lower this percentage. We provide a range of messaging tools to help you engage travellers and increase compliance:

Automate travel communications, reach your programme goals

Send timely, relevant information about various travel policy and program aspects using our automated messaging tool. Engage employees and enrich their experiences by improving communication, increasing convenience, alleviating stress and enhancing their well-being with timely, customisable information.

Emails for travellers that need a little nudge (or a big shove!)

Automated emails encourage hotel bookings after applicable flight or rail reservations have been made without one. Our email templates kindly remind travellers of your travel policy or they can thank them for following it.

Win travellers’ loyalty and improve results

Everyone likes to be rewarded, so it’s no surprise that 71%* of travellers feel they deserve loyalty points for business travel. With our exclusive loyalty booster programme, we can reward your travelling employees with bonus hotel loyalty points simply for booking your preferred properties via your preferred booking tools. Hotel attachment grew an average of 6% when our clients used loyalty booster programs in 2019.

*based on a 2018 survey by GBTA and RoomIt of business travelers and travel buyers

Contact us

Drive compliance with our traveller engagement tools

If you’re ready to talk about how we can help your organisation and receive communications about our products and services, please fill out the form below.