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Business Traveller Services

We define ourselves by our commitment to providing easy, friendly and personalised business traveler services.

Keeping business travelers moving

We take care of business travelers with a range of personalised services that keep them safe, connected and productive. We help improve:

  • Traveler interaction
    You can easily monitor your travelers when they’re on the road, and send them targeted messages immediately.
  • Traveler satisfaction
    With our 24/7 assistance, easy travel management and destination tips, we keep your travelers happy with our industry-leading business traveler services.
  • Traveler productivity
    Our CWT To Go app gives travelers important travel information when they need it, making them more productive on the road.

Our traveler services

We lead the way in providing world-class business traveler services that give employees everything they need to stay safe, connected and productive during their trip. We also ensure you have everything you need to improve efficiency, be better informed and more in control. Here are just some of our services that make us industry leaders:

  • CWT To Go
    With calendar syncing, airport check-in and destination tips, we take care of all your employees’ travel tasks so they can focus on getting down to business. Learn more
  • Access to counselors
    Our people are at the heart of our service, so our friendly travel counselors are on hand to offer 24/7 support to your business travelers.
  • Booking tools
    Whether you get in touch online, on the phone or by mobile, stay in control by choosing which employees can book their own hotels and flights, and monitor all their bookings easily.
  • Program Messenger
    Send customized, targeted messaging to employees to reinforce policy, offer destination info, let them know when they’d spent too much, or anything else that helps you achieve your business goals. Learn more
  • Group travel
    We’re specialists in worldwide group travel, with our friendly, expert team of travel management experts offering personalised travel services to any group size.
  • Travel alerts
    With us your business travelers are always in the know, with our travel alerts keeping them aware of any travel disruption and offering insider tips on what to do and see in their destinations.
  • Safety and security
    Working with International SOS, the world’s largest medical and travel security services firm, we’ll keep your travelers safe on the road. Plus our business traveler services are 24/7, so we’re always there to take care of your employees.
  • Pre-departure email
    We prompt business travelers when they need to check in for their upcoming journeys and include all the details they’ll need to get it done quickly.
  • Portrait
    Our intuitive Portrait app saves all your business traveler details in one place, applying contact, passport and preference details to save time filling them in every time they book.
  • Hotel reviews
    Make the best decisions about which hotels to book with genuine, independent peer reviews available through our CWT Hotel Intel platform.
  • CWT Listens
    We’re constantly improving and evolving our services through the feedback business travelers give us in our CWT Listens survey, which asks them to rate and review their experiences from booking through to departure and return.

Business traveler care and services

We go further to provide trusted, excellent and personalised service. With us taking care of your business travelers through our world-class services, they’ll stay productive, you’ll stay in control, and your travel expenditure will stay low.


Read more about travel expense management

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Benefit from our world-class business traveler services.