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CWT is an industry leader in CSR for the second year in a row

March 24, 2016

EcoVadis has recognized Carlson Wagonlit Travel’s (CWT) responsible businesses practices with a 2016 silver rating and top marks in all EcoVadis Corporate Social Responsibility (CSR) pillars. This rating confirms CWT’s leadership position for the second year in a row among travel management companies, as well as more widely in the travel industry, including travel agencies, tour operators and reservation services.

Douglas Anderson, president and CEO, CWT, said, “Being a responsible business is at the very heart of everything we do: it is in our DNA. When making business decisions, it is important that we consider not only our employees, our clients and travelers, but also the world we work in. Getting that right is fundamental to building a strong and sustainable business. That is why we put so much emphasis on our EcoVadis rating.”

EcoVadis provides independent rating of companies’ CSR activities in the four pillars of environment, labor practices, fair business practices and sustainable procurement. EcoVadis commended CWT’s performance across the board, and noted outstanding performance in two categories in particular: fair business practices and the environment.

David McClintock, EcoVadis’ marketing director commented, “Yet again, CWT has shown a strong performance and steady progress in their sustainability efforts. They are in the top 2% for ethics and 3% for environmental practices in their industry, which is outstanding. This should demonstrate to their clients they are pro-actively mitigating risks and are well positioned to seize new sustainable business opportunities. Over the past several years, CWT has consistently improved on the topics described in their EcoVadis scorecard improvement areas. If CWT continues to prioritize their improvement actions as they have thus far, they will almost certainly continue to increase their ratings in the future.”

Françoise Grumberg, CWT’s vice president, Global Responsible Business, said, “We are really pleased with the progress we’ve made in CSR. We attribute our progress to the passion and commitment of our employees to do what’s right throughout the world, at all levels of the company. Our key accomplishments in the past year include reinforcement of our environmental reporting worldwide, continuous and systematic training on our ethics policy and implementation of a global responsible purchasing program. We have a robust responsible business roadmap that will help us achieve our ambition.”


About Carlson Wagonlit Travel

Companies and governments rely on us to keep their people connected. We provide their travelers with a consumer-grade travel experience, combining innovative technology with our vast experience. Every day we look after enough travelers to fill almost 200 Boeing 747s and around 100,000 hotel rooms, and handle 95 corporate events. We have more than 18,000 people in nearly 150 countries, and in 2016 posted a total transaction volume of US$ 23 billion.

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