CWT, the Business-to-Business-for-Employees (B2B4E) travel management platform, today announces that its global hotel division RoomIt, has been selected by Amazon to provide comprehensive hotel category services support. This includes sourcing, booking and rate reshopping, whilst helping to increase compliance to hotel policy and optimize Amazon traveler satisfaction.
“We are delighted that the strength of our relationship and offering has been recognized by Amazon and we continue to invest in technology and solutions that allow us to respond to the specific requirements of our clients and, as in the case of Amazon, deliver innovative hotel solutions that help them maximize the value of their business travel spend,” said Belinda Hindmarsh, Chief Growth Officer, CWT.
This win sees CWT further expand its longstanding business travel partnership with Amazon, which also encompasses global air, rail, and meetings & events solutions.
CWT has onboarded US$7bn in new client business over the last five years while maintaining an average existing client retention rate of over 96%, putting a closed loop process in place to ensure the company never rests, but continuously strives to improve its client fulfillment and satisfaction capabilities.
RoomIt is CWT’s global hotel platform trusted by corporate business, non-profit, and governmental travel managers around the world to source and manage their hotel programs and provide best-in-class content, while delivering savings on their hotel spend. Launched in 2017, RoomIt offers more than 800,000 carefully sourced properties across 73,000 destinations worldwide, offering some of the best exclusively negotiated room rates across the industry and opportunities for customers to save.
CWT is a Business-to-Business-for-Employees (B2B4E) travel management platform. Companies and governments rely on us to keep their people connected – anywhere, anytime, anyhow. Across six continents, we provide their employees with innovative technology and an efficient, safe and secure travel experience backed by our three core promises: to simplify corporate travel, to connect to unlock possibilities, and to move forward, together.