Product news
Introducing the latest myCWT product and service enhancements
Building on our digital, omnichannel myCWT platform, our new products and services will simplify travel management for you and your employees – anytime, anywhere, anyhow.
Note: Featured services may not be available in your country at this time. Please reach out to your CWT representative for more details.
Messaging: GenAI enhances flight booking experience
With GenAI integration, arranging flights through CWT’s virtual assistant is now a more seamless and human-like experience, helping travelers’ book with ease.
Expanded traveler tracking for myCWT train bookings
Increased traveler visibility, train bookings made through myCWT in France and Spain can now be integrated with International SOS.
Analytics: Smarter insights and faster decisions
Discover insights more intuitively with TIM, our enhanced GenAI-powered assistant—plus enjoy a refreshed Library interface and bulk extract capabilities that make it easier to access and act on your travel data.
Enhanced flight booking services on myCWT
Improving the user experience with new ‘search by airline’ option when booking flights through myCWT web and mobile.
Improving accessible hotel booking services on myCWT
Enjoy a smoother hotel booking experience with clearer selection options, improved accessibility features and a more streamlined user interface.
Strengthening payment compliance in traveler profiles
Boosting payment security in India, myCWT is introducing credit card verification and status indicators in traveler profiles-reducing payment failures and ensuring a smoother booking experience.
NDC enablement: continued expansion and integration of NDC-based channels and content
Increasing choice and flexibility, travelers will enjoy a more personalized and relevant flight booking experience with new NDC content integrations on Amadeus and Sabre. These enhancements bring expanded airline options across multiple platforms and regions, elevating the overall travel experience.
myCWT China: Integration with new global payment vendors
Enhanced corporate travel payments in China with new global payment vendor integrations, providing a seamless, centralized solution for improved efficiency and transparency.
New Concur Travel: Australia and New Zealand
Bringing a modern, streamlined booking process to Australia and New Zealand customers with the new Concur Travel, with AI-powered recommendations, built-in policy compliance, and sustainable travel options for a smarter, future-ready platform.