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Chat with a CWT Counselor

Give your employees a convenient way to connect with CWT, 24/7


CWT’s messaging service gives your employees a fast, easy way to connect with CWT to manage their travel 24/7. Familiar chat-style messaging combines digital practicality with a human touch. Available on the myCWT website and app, Microsoft Teams, Workplace from Meta, WhatsApp and Slack, employees can quickly begin sending travel-related messages to a CWT counselor with one tap.

Features and Benefits

CWT's virtual assistant 

Enhances convenience.

Your employees can send and reply to messages on their schedule 24/7 using the myCWT website, app or an approved third-party messaging tool.

Saves time, increases productivity.

Entering a few key words is all it takes. This efficient, easy-to-use service helps employees spend less time and energy on managing their travel.

Increases engagement, satisfaction and program compliance.

Because messaging is a simple, commonly used type of service, employees are more apt to be engaged and stay within your travel program.

For more information on setting up messaging, speak to your CWT representative.

Download myCWT

Simplify business travel for your employees

Give them the digital tools they want and the seamless experience they expect.