
01 Employ a strong team
a. Each team member averages 15 years event management experience; essential for managing large scale sporting events.
b. Used the extended team of CWT when necessary.
c. Technology and data helped to make very quick decisions. A proprietary event accommodation management tool enables real-time updates of occupancy, reservations and cancellations accessible by both the customer and the CWT event team.

02 Develop strong local relationships
a. …not just with the players, coaches and media. The team partnered with all stakeholders - local hoteliers, logistics providers, cultural organizations. The event had to be a success for everyone.
b. During the pandemic, higher protocols and rules were co-managed with local people e.g. a bus driver, providing team transfers, had to be part of a bubble.

03 Stay agile
Conditions were changing daily due to the pandemic. The proprietary event accommodation tool provided real-time reporting for an accurate reflection of hotel use at any time.