With our focus on delivering an employee-grade experience, CWT continues to prioritize and invest in solutions that enable new, transformational air distribution, including New Distribution Capabilities (NDC). On behalf of our clients, we’re advocating with technology providers and suppliers to ensure any solution truly solves for their needs.
Meet Stefan Trautner:
Having close to 30 years travel industry experience, Stefan brings his hands-on travel services knowledge for a unique perspective on the solution design for air distribution. He has an eye on ensuring there’s value to everyone in the travel equation, but especially those booking travel - traveling employees, travel arrangers and travel counselors. Building a solution that’s truly seamless and practical while providing access to richer content.
A German national, Stefan enjoys living in Bavaria. He’s passionate about applying technology to enhance customer experience. Holding a lean Six Sigma Green Belt* he sets very high process standards. Thereby helping deliver on the expectations of our customers, their employees and our counselors for impeccable service quality, that’s both effective and efficient.
Stefan was fully engaged in our recent success – the first-ever tickets issued using a corporate booking tool, Cytric and off-line on Amadeus’ Selling Connect Platform.
To bring benefits of NDC into our travel platform, we focus on 3 factors:
