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CWT enables access to Air France-KLM NDC content via Cytric online booking tool

June 08, 2023

CWT has started offering its global customers access to Air France-KLM’s NDC content through Amadeus’ Cytric corporate travel and expense booking tool.

As part of CWT’s ongoing commitment to develop scalable, fit-for-purpose solutions for corporate travel programs to access NDC content through preferred channels, travelers looking to search and book Air France-KLM's NDC-enabled content and continuous pricing offers, can easily do so through Cytric by Amadeus.

This follows the launch of a pilot program last year, which saw CWT’s travel counselors making Air France-KLM NDC bookings to a select number of customers via the Amadeus Travel Platform.

Erik Magnuson, CWT’s Vice President of Product Management, Travel Content & Connectivity, said: “The ability to offer NDC content through an online booking channel is a major step forward in our ambition to create an omni-channel experience for our customers. Our close collaboration and partnership with Amadeus and Air France-KLM has made this possible, and it builds on the success of our continued efforts together.”    

Ludo Verheggen, Director Air Distribution Growth, Amadeus, said: “We’re very pleased to see the joint effort of CWT, Air France-KLM and Amadeus come to fruition, and to bring the airline’s NDC-sourced content to CWT’s corporate travelers through Cytric by Amadeus in an efficient and holistic manner. It’s been an excellent example of all stakeholders coming together, to share requirements and find solutions to drive NDC forward and accelerate modern retailing.”

Air France-KLM distribution VP Stephane Ormand, said: “NDC is increasingly important in the distribution strategy of Air France-KLM. After a strong focus on leisure adoption, our teams are working closely with CWT and Amadeus to adapt our NDC technology to business travel needs.”

Following a successful offline proof of concept phase earlier this year, we’re pleased to launch a new online pilot phase. CWT key corporate customers will now benefit from our exclusive NDC content, including continuous pricing and ancillaries, along with personalization, through dedicated corporate bundles,” Stephane concluded.

CWT has been working closely with its airline and technology partners to develop scalable solutions for NDC-sourced content through the major global content aggregators. This latest pilot program is another important milestone for the industry and promises more NDC-exclusive services to be introduced later this year including seat bundles and sustainable aviation fuel options.

CWT is a global business travel and meetings specialist, with whom companies and governments partner to keep their people connected, in traditional business locations and some of the most remote and inaccessible parts of the globe. A private company – owned through funds managed by a group of leading global financial institutions including Barings, MacKay Shields, and Monarch Alternative Capital – CWT provides its customers’ employees with innovative technology and an efficient, safe and sustainable travel experience.


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