Back to news home Back arrow

Human Resources And Human Rights - Five ways we show we care

May 29, 2018


By Françoise Grumberg
Vice President, Global Responsible Business and Diversity & Inclusion, CWT

We care about our customers, and every decision is made with them in mind.

But we also care about each one of our employees by being inclusive, celebrating diversity, and standing together as one.

Or, as Sir Richard Branson puts it: “Learn to look after your staff first, and the rest will follow.”

We thrive to create a place where employees can develop their potential and feel more engaged, to increase the value we deliver not only to them, but also to our clients and other stakeholders.

Here are five top tips that work for us:

  1. We foster employee engagement and dialogue
    Our social intranet encourages collaboration and dialogue across employees all over the world. We get continuous feedback from our employees through virtual and face-to-face meetings, strategy roadshows, and regular pulse surveys.
  2. We embrace diversity and foster inclusion 
    Diversity and inclusion are central to conduct business every day. And they pay off. Research shows that greater diversity and inclusion brings a broader range of mindsets and backgrounds into the organization, leading to effective decision-making, strong employee performance and greater attractiveness for candidates and customers.
  3. We boost the talent of our people
    In a fast-paced changing environment, a company’s success depends on the skills, talent and dedication of its people. That is the reason why we invest in developing the skills of our employees across the board.
  4. We put health and safety at the heart
    We provide a safe and healthy working environment for our employees, contractors and visitors. Our Global Health and Safety Charter serves as an umbrella to local policies and procedures, and complements our Code of Business Ethics and Conduct.
  5. We uphold human rights
    As a responsible corporate citizen, we respect all conventions and standards relating to Human Rights. This is expressed in our commitment to equal employment opportunities, as well as fair treatment and consideration in all of our practices. We are also committed to combating modern-day slavery through the development of proactive measures to educate employees and encourage our partners and the broader business community to take a stand against human trafficking.

How do you show your people that you care? I look forward to hearing from you.

Blog author: Françoise Grumberg, Vice-President, Global Responsible Business, Carlson Wagonlit Travel

About Carlson Wagonlit Travel

Companies and governments rely on us to keep their people connected. We provide their travelers with a consumer-grade travel experience, combining innovative technology with our vast experience. Every day we look after enough travelers to fill almost 200 Boeing 747s and around 100,000 hotel rooms, and handle 95 corporate events. We have more than 18,000 people in nearly 150 countries, and in 2016 posted a total transaction volume of US$ 23 billion.

Please follow us on Twitter @CarlsonWagonlit and Linkedin